Upwork Inc. operates a work marketplace connecting businesses with independent professionals and agencies globally, offering wide-ranging skills in categories including marketing, design, software development, and customer service. The marketplace streamlines talent sourcing, outreach, and contracting to enable remote engagements, offering businesses communication, collaboration, and payment protection functionalities. The company offers several marketplace offerings to remote engagements, such as Upwork Basic, Upwork Plus, Upwork Enterprise, and Upwork Payroll, as well as managed and internet escrow agency services.