LivePerson, Inc. provides conversational commerce software and Gainshare solutions across two segments: Business and Consumer. The Business segment uses LiveEngage's intelligence engine to connect brands with consumers via mobile and online messaging, while the Consumer segment facilitates online transactions between experts and users through messaging. The company offers the Conversational Cloud, which enables businesses and consumers to connect through conversational interfaces and also provides professional and consulting services, selling directly and indirectly to various organizations.