First BanCorp operates as a holding company for FirstBank Puerto Rico, offering financial services to retail, commercial, and institutional clients through different segments. These include Commercial and Corporate Banking, Mortgage Banking, Consumer (Retail) Banking, Treasury and Investments, United States Operations, and Virgin Islands Operations. With 64 branches in Puerto Rico, 8 in the U.S and British Virgin Islands, and 11 in Florida, the company offers various products such as loans, deposit products, and insurance agency services.